CANCELLATION POLICY

PLEASE UNDERSTAND THAT WHEN YOU FORGET OR CANCEL YOUR APPOINTMENT WITHOUT GIVING PROPER NOTICE, WE MISS THE OPPORTUNITY TO FILL THAT APPOINTMENT TIME. CLIENTS WHO ARE ON OUR WAITING LIST MISS THE OPPORTUNITY TO RECEIVE SERVICES DURING THAT ALLOTTED TIME AS WELL. WHILE WE UNDERSTAND IT MAY BE EASY TO FORGET PRE-BOOKED APPOINTMENTS WE DO OFFER TEXT REMINDERS PRIOR TO YOUR APPOINTMENT. • WE REQUEST A 24 HOUR NOTICE IF YOU NEED TO RESCHEDULE YOUR APPOINTMENTS. • LESS THAN 24 HOUR NOTICE CANCELLATIONS WILL BE CHARGED A $25 FEE. • NO CALL/NO SHOWS WILL BE CHARGED FULL SERVICE PRICE FOR ANY BOOKED APPOINTMENTS. • MULTIPLE CANCELLATIONS OR NO SHOWS WILL HAVE TO PREPAY FOR FUTURE APPOINTMENTS. • WE UNDERSTAND AT TIMES THERE WILL BE EMERGENCIES, FOR THIS INSTANCE WE OFFER A ONE TIME EXCEPTION.